Overview
Old Havana is an online casino that offers a wide range of games to players from all over the world. The website has been designed to provide users with a tropical getaway experience, transporting them to the vibrant and colorful streets of Old Havana, Cuba. Upon entering the site, visitors are greeted by a striking visual design that sets the tone for their gaming adventure.
The online casino offers more than Old Havana 200 games from renowned software providers such as NetEnt, Microgaming, and Amaya Gaming, among others. These games include slot machines, table games, card games, video poker variations, lotteries, scratch cards, keno, bingo, craps, baccarat, roulette, blackjack, and progressive jackpots.
Registration Process
The registration process at Old Havana is straightforward and user-friendly. New players can sign up by clicking on the “Join Now” button located at the top right corner of the website. A form appears, requesting basic information such as name, email address, date of birth, phone number, country of residence, username, password, and currency.
To start playing real money games, users must verify their identity by submitting documents such as a copy of their passport or driver’s license, proof of address (utility bill or bank statement), and proof of payment method (credit/debit card, etc.). Players can upload these documents directly to the site via the secure member area.
Once registered, players receive access to the “My Account” section where they can view game history, deposit/withdrawal records, account balances, bonuses, rewards, and other relevant data. New members also become part of Old Havana’s loyalty program.
Account Features
The website offers a variety of features designed to enhance user experience:
- Multi-Languages Support : Players from various countries are catered for through support in multiple languages.
- Private Banking Options : Deposits can be made via many popular banking methods, including bank transfers and online payment processors such as Skrill, PayPal, Neteller, Visa, Mastercard, Maestro, Ecopayz, Click2Pay, and Moneta.ru
- Transaction Tracking : Users can view a history of all their deposits/withdrawals made through the site.
- Deposit Limits : Members may set deposit limits on themselves to restrict how much money they want or are allowed to spend while playing online.
Old Havana has implemented anti-money laundering policies to prevent and detect illicit transactions, as well as responsible gaming measures like setting time-out periods for players at risk of problematic gambling behaviors.
Bonuses
Upon completing the registration process, new users receive a 200% welcome bonus up to €500, which they can use on any games. There are no wagering requirements attached to this offer.
In addition to the initial sign-up reward, Old Havana offers various other promotions and rewards designed for regular players:
- Deposit Bonuses : Users who fund their accounts gain instant access to free funds with bonus codes.
- Free Spins : Regular members may receive extra spins on games with high payout possibilities at specific time of day or during special events.
- Cash Back Offers : Members can claim percentages from lost bets back as real money credits.
- Level Rewards System : The more you bet, the higher your level in our rewards system becomes – unlocking exclusive perks and offers.
Old Havana’s bonus structure is transparent, with clear terms and conditions regarding eligibility, activation requirements, maximum limits on winnings or withdrawals related to these incentives.
Payments and Withdrawals
Players can make transactions using various payment options. In case of issues related to credit cards that have been used previously for online transactions from Old Havana Casino and now show as being frozen by your bank/issuer you should contact the support team.
When requesting a withdrawal, members need to submit an identification form and proof of address documents beforehand so that we can process their request quickly.
Here are some factors affecting payment processing times:
- Withdrawal Limits : There is no restriction on maximum withdrawals from Old Havana.
- Transaction Fees : A minimal administrative fee for the transfer method used could be levied by your financial institution when you initiate withdrawal requests.
- Minimum Withdrawal Amounts : Specific rules and restrictions apply to low cashouts.
In general, e-wallet methods typically result in shorter payout times.
The casino ensures that all member data is stored securely with modern encryption protocols. However, users are encouraged to report any issues they may encounter related to account security or transactions directly through the live chat available 24 hours a day at Old Havana Casino site.
Security and License
Old Havana has obtained licenses from reputable regulatory bodies such as Malta Gaming Authority (MGA) B2C-216 & C2C 334 & LCN 4053, and Curacao Gambling Commission. To maintain its license to operate online casino operations in specific countries, Old Havana follows strict guidelines outlined by each local gaming authority.
Furthermore, all software at the site undergoes regular third-party audits for fairness and compliance with laws governing internet gambling.
Customer Support
The customer support service is multi-lingual and available 24/7:
- Email : Players can submit questions through a contact form.
- Phone: Numbers are provided on-site, enabling users to call directly during local business hours to resolve specific issues.
- Live Chat : Visitors can get instant assistance when the live operator is available online.
Old Havana takes player feedback seriously and will update its policies in line with what the majority of members prefer or need based on input received from them via regular surveys, user forums, and support interactions.
Mobile Version
Old Havana’s mobile casino version has been optimized for various platforms including Android & iOS. This means players can instantly start playing their favorite slot machine or table games without needing to download anything.
The design is compatible with the smaller screen size of smart phones. Members may choose which specific banking methods are allowed through their app settings and select from a variety available when performing financial transactions.
Game Categories
Old Havana offers various categories in its portfolio:
- Slot Machines: More than 200 slot machine games powered by well-respected suppliers like Microgaming.
- Card Games : Table stakes blackjack, baccarat & other variations where cards are dealt one player at a time (for real money or for practice).
- Roulette Wheel : Players bet on the ball’s location in European, American and French variants of the classic casino game.
Software Providers
Old Havana features products from prominent software vendors:
- NetEnt – A leading provider of online slots games & other interactive content. Their entire portfolio can be found at old havana
- Microgaming is a well-established and highly respected name in the industry.
- Amaya Gaming, known today as NYX Interactive
Old Havana also integrates products from smaller suppliers that offer niche markets for players looking to try less common titles.
Overall Analysis
Based on an extensive review of the features, this casino provides numerous attributes including diverse game offerings and a wide array of banking options. A customer support system consisting of multi-lingual representatives is available 24/7 through phone email or live chat which ensures prompt resolution to issues related to user accounts deposits or general queries.
Despite these positive aspects there are no clear signs regarding Old Havana’s exact reputation among players worldwide due limited independent information publicly accessible at time of this review.
